Lodging Leaders

254 | High Cancellations and Low Demand: Hotel pricing in a steep downturn


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The U.S. hotel industry is undergoing an unprecedented experience as the new coronavirus or COVID-19 grows more and more real every day.
Long Live Lodging and its Lodging Leaders podcast has decided to put a temporary hold on its usual programing from one report a week and move to providing updates throughout the week with short reports focused on specific issues impacting the hotel business.
In this episode we explore pricing in a sudden and steep downturn.
We interview Lily Mockerman, founder and CEO of Total Customized Revenue Management of Phoenix, Arizona, and Susan Barry, founder and president of Hive Marketing of Atlanta, Georgia, on how hotels can effectively manage rate to mitigate the loss of revenue from cancelations as well as attract business from people who still need to travel or from those who choose to travel during the COVID-19 outbreak.
Related Episodes

* 217 | Rainy Days Ahead: Hotels advised to prepare for a downturn
* 233 | How Does Your Hotel Rate? Smart pricing strategies key to winning in a downturn
* 252 | The BulletInn #2: Coronavirus and group business; Sara Blakely of Spanx at Hunter conference; and short-term rental’s surprising shift

Resources and Links

* Lily Mockerman of Total Customized Revenue Management
* Susan Barry of Hive Marketing

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Lodging LeadersBy Jon Albano and Judy Maxwell

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