Giving feedback doesn’t have to spark defensiveness — if you know how to do it right. Jess walks through her NICER framework: Notice the behavior, validate intent, and explain consequences in a way that matters. It’s a simple, powerful way to turn tough conversations into growth conversations — minus the friction.

Giving feedback doesn’t have to spark defensiveness — if you know how to do it right. Jess walks through her NICER framework: Notice the behavior, validate intent, and explain consequences in a way that matters. It’s a simple, powerful way to turn tough conversations into growth conversations — minus the friction.

Giving feedback doesn’t have to spark defensiveness — if you know how to do it right. Jess walks through her NICER&nbsp;framework: Notice the behavior, validate intent, and explain consequences in a way that matters. It’s a simple, powerful way to turn tough conversations into growth conversations — minus the friction.

25.5 | Feedback Without the Fight

Wired to Work is a podcast about how people really work, and how we can work better, together.

Hosted by workplace strategist Jess Chapman, each episode blends neuroscience, leadership, and human insight to explore what’s happening in our brains, bodies and our workplaces. 

Expect practical solo episodes that decode the science in real life, plus conversations with leading neuroscientists, coaches, and wellness experts who bring science-based insights into everyday work.

So whether you're interested in creating a great workplace, want to learn how to work better yourself, or just interested in the brain and how we think, lead and learn, hit subscribe and come along.

We're Wired to Work and we're just getting started!

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Wired to Work is a podcast about how people really work, and how we can work better, together. Hosted by workplace strategist Jess Chapman, each episode blends neuroscience, leadership, and human insight to explore what’s happening in our brains, bodies and our workplaces. Expect practical solo episodes that decode the science in real life, plus conversations with leading neuroscientists, coaches, and wellness experts who bring science-based insights into everyday work. So whether you're interested in creating a great workplace, want to learn how to work better yourself, or just interested in the brain and how we think, lead and learn, hit subscribe and come along. We're Wired to Work and we're just getting started!

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25.5 | Feedback Without the Fight

25.5 | Feedback Without the Fight