Linn is a leading advocate for service design in Canada and co-founded Service Design Toronto in 2013. She runs Made Manifest, a boutique consultancy, leading transformational projects for clients like Mejuri, TELUS, Shopify, and the City of Toronto. She writes the Ask a Service Designer newsletter and has spoken at global conferences like Service Design Network, CanUX, and Service Design in Government. Linn has also appeared on podcasts such as the Service Design Show and Power of Ten. She loves glitter, dancing, cats, lifting heavy things, baking, and making themed playlists.

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