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#26: Building Trust when you are a Nobody by Sophie Chung, Founder of Qunomedical
When you’re starting out, no one knows you, yet you have to convince your customers, employees, investors to believe in you.
Everyone’s expecting you to step up, or fail!
So how do you build trust?
Meet an entrepreneur who's cracked this problem in one of the toughest industry to start with: Health.
Dr. Sophie Chung is the CEO and founder of Qunomedical, a digital health platform that is providing patients worldwide access to high-quality affordable healthcare.
In this talk, she shares the story and the mindset it required her to grow her startup from 0 to +4,000 patients per month across 25 countries.
The secret to their early success? Customer CARE. It's that simple. From day 1, her approach was to move slow to move fast! When you’re small, you can afford to be true to your mission every step of the way. Qunomedical limited their offer to ensure they were providing the highest quality possible.
Dr. Sophie Chung is the CEO and founder of Qunomedical, a digital health platform that is providing patients worldwide access to high-quality affordable healthcare. After earning her MD degree from Medical University of Vienna, Sophie gained first-hand experience in treating patients as a doctor in Australia and provided access to healthcare whilst working at an NGO in Cambodia. Prior to founding Junomedical in 2015, Sophie worked at digital health startup Zocdoc in New York, and for McKinsey & Company in Berlin.
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When you’re starting out, no one knows you, yet you have to convince your customers, employees, investors to believe in you.
Everyone’s expecting you to step up, or fail!
So how do you build trust?
Meet an entrepreneur who's cracked this problem in one of the toughest industry to start with: Health.
Dr. Sophie Chung is the CEO and founder of Qunomedical, a digital health platform that is providing patients worldwide access to high-quality affordable healthcare.
In this talk, she shares the story and the mindset it required her to grow her startup from 0 to +4,000 patients per month across 25 countries.
The secret to their early success? Customer CARE. It's that simple. From day 1, her approach was to move slow to move fast! When you’re small, you can afford to be true to your mission every step of the way. Qunomedical limited their offer to ensure they were providing the highest quality possible.
Dr. Sophie Chung is the CEO and founder of Qunomedical, a digital health platform that is providing patients worldwide access to high-quality affordable healthcare. After earning her MD degree from Medical University of Vienna, Sophie gained first-hand experience in treating patients as a doctor in Australia and provided access to healthcare whilst working at an NGO in Cambodia. Prior to founding Junomedical in 2015, Sophie worked at digital health startup Zocdoc in New York, and for McKinsey & Company in Berlin.