Brian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk.     
- Going from no structure to service desk/help desk
- Eliminating 80% of the tickets and ongoing busy work



...

Brian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk. - Going from no structure to service desk/help desk - Eliminating 80% of the tickets and ongoing busy work ...

Brian Martinez &amp; Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk.&nbsp; &nbsp; &nbsp;
- Going from no structure to service desk/help desk
- Eliminating 80% of the tickets and ongoing busy work



...

26. From No Help Desk and Support By Favoritism to Accountability

Leading IT into the future as a business force multiplier. Discover how IT Business Executives are impacting the business world, growing their careers, and influencing end-users without sacrificing work life balance AND never worrying about money again.

*****DISCLAIMER***** All views, opinions, and statements made by guests on this show do not represent the beliefs of Phil Howard, or any entity whatsoever with which I have been, am now, or will be affiliated. Any statements, views, random thoughts, or opinions expressed by myself do not necessarily reflect my personal beliefs (could easily be misconstrued) and are not the official policy/position of my agency and affiliated partners. Finally, because human beings are characteristically prone to flaws and mistakes, I warn all listeners to think critically for yourself and seek true knowledge before taking action upon anything.

Technology

Leading IT into the future as a business force multiplier. Discover how IT Business Executives are impacting the business world, growing their careers, and influencing end-users without sacrificing work life balance AND never worrying about money again. *****DISCLAIMER***** All views, opinions, and statements made by guests on this show do not represent the beliefs of Phil Howard, or any entity whatsoever with which I have been, am now, or will be affiliated. Any statements, views, random thoughts, or opinions expressed by myself do not necessarily reflect my personal beliefs (could easily be misconstrued) and are not the official policy/position of my agency and affiliated partners. Finally, because human beings are characteristically prone to flaws and mistakes, I warn all listeners to think critically for yourself and seek true knowledge before taking action upon anything.

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26. From No Help Desk and Support By Favoritism to Accountability

26. From No Help Desk and Support By Favoritism to Accountability

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