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May 07, 201926. From No Help Desk and Support By Favoritism to AccountabilityPlayBrian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk. - Going from no structure to service desk/help desk- Eliminating 80% of the tickets and ongoing busy work......moreShareView all episodesBy Dissecting Popular IT Nerds54949 ratingsMay 07, 201926. From No Help Desk and Support By Favoritism to AccountabilityPlayBrian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk. - Going from no structure to service desk/help desk- Eliminating 80% of the tickets and ongoing busy work......moreMore shows like Dissecting Popular IT NerdsView allHidden Brain43,357 ListenersFiction - Comedy Fiction6,446 Listeners
Brian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk. - Going from no structure to service desk/help desk- Eliminating 80% of the tickets and ongoing busy work...
May 07, 201926. From No Help Desk and Support By Favoritism to AccountabilityPlayBrian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk. - Going from no structure to service desk/help desk- Eliminating 80% of the tickets and ongoing busy work......more
Brian Martinez & Phil Howard discuss the unbelievable fact that many businesses still do not have a standardized process and IT Help Desk. - Going from no structure to service desk/help desk- Eliminating 80% of the tickets and ongoing busy work...