How to leverage Groups to strategically scale your community.

• Community Industry News:
  • Khoros acquires TopBox
  • IBM acquired 7Summits
  • Alteryx Community 2020 Wrap Emails
• Groups:
  • 16: Presentations, networking, and food
  • Vanilla’s 2021 Community Predictions eBook
  • Brian tweeted asking who uses Groups effectively
  • Join the “Erica Kuhl Sux” group
• Sponsored by:
  • Vanilla cloud-based customer community software. Drive loyalty, grow sales, and reduce service costs
  • Grow your community and prove ROI with Orbit, the community experience platform that puts members first
  • Piper Kuhl - the kuhlest dog around.

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