<p>Conversation with with Shep Hyken, a customer service and experience expert, the Chief Amazement Officer of Shepard Presentations, a New York Times and Wall Street Journal bestselling author, and member of the National Speakers Association Hall of Fame.</p>

Conversation with with Shep Hyken, a customer service and experience expert, the Chief Amazement Officer of Shepard Presentations, a New York Times and Wall Street Journal bestselling author, and member of the National Speakers Association Hall of Fame.

#261 – Do Your Customers Come Back Again and Again?

A Shark's Perspective cuts through buzzwords to deliver actionable tactics in marketing, sales, customer experience, and leadership.  It's Fearless Differentiation for growth-minded leaders to dive deeper, make waves, and win.

Hosted by keynote speaker and shark diver Kenneth "Shark" Kinney, the show features candid conversations with top authors, executives, and innovators about what actually drives revenue and loyalty. Real talk, proven plays, no fluff. 
Dive deeper at kennethkinney.com.

Business

A Shark's Perspective cuts through buzzwords to deliver actionable tactics in marketing, sales, customer experience, and leadership. It's Fearless Differentiation for growth-minded leaders to dive deeper, make waves, and win. Hosted by keynote speaker and shark diver Kenneth "Shark" Kinney, the show features candid conversations with top authors, executives, and innovators about what actually drives revenue and loyalty. Real talk, proven plays, no fluff. Dive deeper at kennethkinney.com.

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#261 – Do Your Customers Come Back Again and Again?

#261 – Do Your Customers Come Back Again and Again?