Jason Metzger is an IT Manager at AC Corporation in Greensboro, North Carolina. With over 15 years of experience in IT administration and leadership roles, he is passionate about managing teams with empathy, respect, and humility. Originally from Philadelphia, Jason was inspired by his father’s decades of honorable service in law enforcement. He started his technology journey in the 1990s on an old 486 PC, asking questions and taking apart anything he could. Jason aims to create a positive environment for his team and smoothly guide changes by building trust and communication. He lives by the creed “be kind, be respectful, be humble” when it comes to leadership.

In this engaging discussion, we delve into the unique path Jason Metzger, IT Manager at AC Corporation has taken to IT management and leadership. Our guest Jason brings insightful perspective, drawing from his experience transitioning into official management roles after years of leading teams unofficially. Jason offers practical tips for mentoring with empathy, admitting mistakes to build trust, and staying humble as a leader – areas he sees as vital for effective IT management. Looking ahead, he provides thoughtful anecdotes about earning respect through clear communication and smoothly introducing change to modernize legacy systems. Walk away with actionable tips on being a better leader through consistency, kindness, and respect.