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Back from his amazing and well-deserved vacation with his family, host John Laurito brings us another valuable information that leaders and HR professionals should be very aware of. What is your team or company’s happiness level? Do you know what you need to do? What is your moan index? All that and more in today’s episode, so make sure you tune in.

Show notes:
[4:04] The moan index - let’s dive deeper
[6:42] Factor #1: Volume 
[7:15] Factor #2: Rate
[7:45] Factor #3: Intensity
[8:46] Factor #4: Significance
[13:40] Look for little things that you can easily solve—their impact is greater than you think
[14:38] How the moan index helps John make decisions
[15:48] Where is that feedback coming from?
[21:00] Outro

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