The Bed and Breakfast Academy Podcast

#27: Behind the Scenes of Running a B&B with Kate O’Donovan | Bed and Breakfast Academy

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Behind the Scenes of Running a B&B with Kate O’Donovan | Bed and Breakfast Academy

In this episode, I’m joined by Kate O’Donovan, owner of Maple Bank B&B in the stunning UK Lake District and a graduate of my B&B Academy course. Kate shares her journey from corporate life to running a thriving seven-room B&B and offers practical insights for aspiring and current B&B owners.

Whether you're dreaming of starting your own B&B or looking for inspiration to improve your guest experience, this episode is packed with valuable advice and honest reflections on what it’s really like to run a bed and breakfast.

Key Topics Covered:
Introduction:
  • My background and experience running a B&B and training owners since 2006.
  • Introducing Kate O’Donovan, her background, and the story behind Maple Bank B&B.
    • Choosing the Right Location:
    • Why Kate and her mum chose the Lake District for their B&B.
    • How location impacts year-round business opportunities and guest demographics.
      • Creating an Exceptional Guest Experience:
      • The importance of focusing on how guests feel during their stay.
      • Practical ways to make guests feel at home, from thoughtful touches to dog-friendly amenities.
        • The Realities of Running a B&B:
        • Managing guest expectations and setting clear boundaries to protect your time and well-being.
        • Strategies for dealing with negative reviews and unexpected challenges.
          • The Importance of Work Experience:
          • How real-world experience can help aspiring B&B owners decide if the lifestyle is right for them.
          • Kate’s new mini work experience programme for potential B&B owners.
            • Lessons Learned:
            • Why it’s critical to delegate tasks and focus on what you do best.
            • Kate’s advice for balancing the financial and emotional demands of running a B&B.
              • Connect with Kate:

              Visit Maple Bank B&B at www.maplebank.co.uk for more information or to get in touch with Kate.

              Connect with Me:

              Visit Bed and Breakfast Academy for more blog posts, podcasts, and courses.
              Check out the mini workshop for those considering starting a B&B.
              Subscribe to the podcast on Spotify or Apple to stay updated with new episodes.

              Enjoy the episode, and happy hosting!

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              The Bed and Breakfast Academy PodcastBy Karen Thorne
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