Hearts vs SpadesProject ManagementRecalcitrant employeesWorking with unionsWhy did we move to a matrix management model?TQM, self-managed teams, self-directed teamsChange managementHaving power over othersTeam charters and project chartersHierarchical management Responsibility and accountabilityDe-risking the situation and blaming othersNot seeing your manager for monthsHolocracyCustomer reviews are all BSSushi in the desert, and at gas stationsCheesecake Factory and food poisoningEating DurianAdventurous eatingMost vegetarian food is pumped with unhealthy stuffNext week: Are They Banning Fun?