On this episode of Driving Insights, we dive deep into the power of Multi-Point Vehicle Inspections (MPVIs) and their ability to elevate your service department's performance. Learn how to conduct MPVIs that not only impress customers but also boost retention and revenue. We'll walk you through each step of the process, from the initial customer greeting to the final review, and reveal strategies for turning routine inspections into opportunities for building trust and loyalty. Whether you're looking to refine your current MPVI process or overhaul it completely, this episode offers practical insights to help your service team deliver exceptional value with every inspection. Tune in to gain the knowledge you need to transform your MPVIs from a standard procedure into a cornerstone of your service department's success.

Episode 27 Homework - ⁠⁠Download