In this episode, we had an opportunity to chat with Jessica Williams, an Organizational Effectiveness (OE) expert and consultant. Jessica broke down for us the stages that occur within an organization, and how companies can optimize for productivity and effectiveness. Here are three takeaways from this week's episode.

Remember PST: Process, Self-Service, and Tracking

An organization can be intentional, or accidental

Make changes in real time, making decisions based on data from the tracking stage

Thanks for listening!