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For decades, the dental community has followed a simple rule: patients come in for
a cleaning, and we find work from there. But what if I told you that this
entire model is backward? In my practice, we’ve flipped the script, and the
results have been transformative for both my patients and my practice.
My Philosophy: Clinical Treatment First, Hygiene for Life
I believe the hygiene chair should be a place of celebration, not examination. It’s where
we maintain the health we’ve already achieved. That’s why I start every new
patient in the clinical chair. We perform a comprehensive diagnosis and
complete all necessary work first. My goal is simple: get you healthy, and keep
you healthy. A patient returning to my clinical chair after years in hygiene
isn’t a success—it’s a sign that we’ve failed somewhere along the way. I don’t
view hygiene as an annuity to generate more work; I see it as the key to
lifelong wellness.
The 5 Phases of True Comprehensive Care
To achieve this, I educate my patients on a five-phase journey to optimal oral health. This system ensures we are aligned on the goal from day one.
In this episode, I’ll walk you through why this counterintuitive approach to patient
flow leads to better long-term outcomes, greater patient commitment, and a more
fulfilling and efficient practice. Join me as we redefine what it means to
practice preventive dentistry.
Mentioned in this episode:
Transform your practice with Dr. Michael Sonick's "Treating People Not Patients" course
Learn the hospitality secrets that create patient loyalty, drive referrals, and build thriving practices. Get 9 video modules, bonus content, and 6 CE credits for each member of your team!
Click here to learn more about Treating People Not Patients
By Dr. Michael Sonick, Team Building and Dental Practice Culture ExpertFor decades, the dental community has followed a simple rule: patients come in for
a cleaning, and we find work from there. But what if I told you that this
entire model is backward? In my practice, we’ve flipped the script, and the
results have been transformative for both my patients and my practice.
My Philosophy: Clinical Treatment First, Hygiene for Life
I believe the hygiene chair should be a place of celebration, not examination. It’s where
we maintain the health we’ve already achieved. That’s why I start every new
patient in the clinical chair. We perform a comprehensive diagnosis and
complete all necessary work first. My goal is simple: get you healthy, and keep
you healthy. A patient returning to my clinical chair after years in hygiene
isn’t a success—it’s a sign that we’ve failed somewhere along the way. I don’t
view hygiene as an annuity to generate more work; I see it as the key to
lifelong wellness.
The 5 Phases of True Comprehensive Care
To achieve this, I educate my patients on a five-phase journey to optimal oral health. This system ensures we are aligned on the goal from day one.
In this episode, I’ll walk you through why this counterintuitive approach to patient
flow leads to better long-term outcomes, greater patient commitment, and a more
fulfilling and efficient practice. Join me as we redefine what it means to
practice preventive dentistry.
Mentioned in this episode:
Transform your practice with Dr. Michael Sonick's "Treating People Not Patients" course
Learn the hospitality secrets that create patient loyalty, drive referrals, and build thriving practices. Get 9 video modules, bonus content, and 6 CE credits for each member of your team!
Click here to learn more about Treating People Not Patients