"EdUp Edge: The Scoop on Career Schools, Leadership & Life Hacks"

2.8 - Stakeholder Expectations During the Enrollment Process - What You Need to Know!

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Dayna Lee is the founder of the Savannah Wine Institute. She is also the Managing Director at Metropolitan Wind Group LLC. Lastly, she's the National Director of the International Student Office at the New York Film Academy.

The enrollment process is vital because it ensures that all students achieve the basic standards needed to enroll and gives the institution a chance to get to know the student, his or her interests, and needs.  Depending on the sort of institution, this procedure may include completing an application, taking placement exams, and registering for classes. It makes sure to place quality students.

During the enrollment process, it is essential to establish the interests of all stakeholders to ensure that everyone is on the same page and understands what is expected of them.  It sets an immovable standard and discipline towards the applicants.


Key Topics in this Podcast:

[00:15] - Introducing Dayna Lee

[01:53]  - Dayna’s first Job before working in the Admission

[03:49] - Her First Admission Job and Why She left

[06:10] - The Application Process and the Expectations

[08:32] - How the Process should appear

[11:44]  - The Role of Communication in the Enrollment Process

[13:32}  - The Reason Why Dayna Opened a Wine Company and  School

[16:27]  - Her Realization that Her Passion is in Education and Teaching

[18:52]  - Her Goals for her Company

[22:30] - Listening to Prospects

[23:25] - Dayna’s Thoughts for the Audience


Key Topics in this Episode:

  • The Importance of Building Relationships Between the Stakeholders and Students
  • The Process of Enrollment is not Automated
  • The Process does not only Acquire numbers of Applicant but also the Quality
  • There are People Involved in the Decision-making Process in Enrollment
  • The Importance of Setting Up Expectations in the Enrollment Process


    • Memorable Quotes from this Episode:


    • “...it was more about encouraging the students to continue because, yes, you have to pay for school but we don't want you to feel like if you can't, this is the end…”
    • “I feel like Admissions Advisors– they're kind of the gatekeeper to the school. So they connect the student with the different departments that they need to liaise with before they can start.”
    • “There are many people involved in this decision-making process”



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      "EdUp Edge: The Scoop on Career Schools, Leadership & Life Hacks"By Kathy Belletty
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