Fast Leader Show | Customer Experience Leadership

286: Luis Pedroza – How to Develop a Winning Brand


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Luis Pedroza was in a foreign country facing challenges in growing a product from an established brand. The company he was working with was seeing the competitive environment in an outdated way and growth was not that easy anymore. By showing them a new future or having them look at a new lens, Luis was able to reframe the company\'s perspective and eventually lead them to success.

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Fast Leader Show | Customer Experience LeadershipBy Jim Rembach, President Call Center Coach

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