In this podcast9 in the season3, I had a detailed conversation with 2 SAP guests on the topic of AI based personalized recommendation service. We talk about the different aspects of recommendation services and how AI/ML based recommendation services evolved and how personalization plays a big role here. Different examples across retail, commerce cloud, HR and real content based recommendations with details about the different kinds of recommendation services are also discussed. This conversation dives a bit deeper into the aspects of how recommendation services are even built.