The IT Crowd Podcast

#29. Solution Stack | From SIP to AI: How IntelePeer Is Powering the Future of Automation


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Discover how IntelePeer is reshaping the future of intelligent automation

 

In this episode of The Solution Stack, host Richard Rodriguez talks with Aqeel Shahid, SVP of Channel Sales at IntelePeer, about the company’s evolution from SIP to AI and automation, its partnerships with OpenAI and Azure, and the importance of data privacy.


They also share practical steps to start an AI journey, key timelines, and real-world use cases across industries.


Tune in now!


00:00 Introduction and Guest Welcome

00:20 Overview of IntelliPeer

01:13 AI and Automation Solutions

03:00 Privacy and Compliance Measures

05:38 Starting the AI Journey

11:50 Implementation and Change Management

15:57 Industry Use Cases and Success Stories

23:50 Customer Support and Sentiment Analysis

30:02 Conclusion and Contact Information

...more
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