<p>When it comes to business growth, we as business owners only probably think about new leads or new customer acquisition.  When in reality, we should be thinking about customer retention because it is way cheaper than customer acquisition.  There is research out there to support this claim.</p>

When it comes to business growth, we as business owners only probably think about new leads or new customer acquisition. When in reality, we should be thinking about customer retention because it is way cheaper than customer acquisition. There is research out there to support this claim.

<p>When it comes to business growth, we as business owners only probably think about new leads or new customer acquisition.&nbsp; When in reality, we should be thinking about customer retention because it is way cheaper than customer acquisition.&nbsp; There is research out there to support this claim.</p>

29:  Why Customer Service is Key To Business Growth

Mary Unapologetic is a podcast about motherhood, business, relationship, and current events. I am a mother of three beautiful kids, and juggling between their schedules and mine can be chaotic and rewarding at the same time. "Vulnerability leads to Courage!" I learned to deal with my vulnerable situations that eventually led to my courage. I learned to embrace all the craziness that comes with life, kids, and circumstances. The madness is part of our lives. As I always say, "Just go with it!"

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29: Why Customer Service is Key To Business Growth

29: Why Customer Service is Key To Business Growth