Episode breakdown:

00:00 – The Hidden Problem in Medtech Feedback

02:16 – From Bing + Netflix to Medtech: Sasi’s Journey

04:17 – The Missing Link in Voice of Customer

08:01 – How Fanvoice Works for Busy Surgeons + Reps

10:17 – Sales as a Strategic Feedback Channel

14:29 – Small Sample, Big Signals: AI Pattern Recognition

16:40 – Sentiment Analysis = Real-Time Product Intelligence

20:22 – Avoiding Slow Burn Failures Through Fast Feedback

26:06 – Consumer-Grade UX Expectations Are Here

28:48 – The Worst Feedback System in Hospitals Today

31:56 – Event-Based Feedback for Early-Stage Startups

34:14 – Automating CRM Insights from the Field

38:19 – From Bookkeeping to Strategy: What PMs Should Really Do

41:06 – Final Thoughts + CTA

This podcast is for informational and educational purposes only and does not constitute financial, investment, legal, or medical advice. The views and opinions expressed by hosts and guests are their own and do not necessarily reflect those of State of MedTech LLC. Nothing discussed on this podcast should be interpreted as a recommendation to buy, sell, or hold any investment or security. Listeners should conduct their own due diligence and consult with a qualified financial advisor, attorney, or other professional before making any financial or investment decisions.

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