Mark and Dr. Joe welcome back business consultant and author Karen Thrall to unpack anger vs. aggression at work, the “now vs. later” conflict styles, simple brain-based shifts from limbic to logic, and how kindness (and even AI tools like Mark’s Joze.ai) can turn workplace tension into real resolution!

Learn more about Karen and keep an eye out for the release of Don't Lose Your Sh*t at Work on her website!