JC reviews his stay at the Hyatt in Cleveland and their take on customer service. Speaking of customers, are they ALWAYS right? Ricky takes a deep dive into the difficult-to-watch Holiday Inn Express video. Plus: The contractor / employee line continues to blur.

#296 - THE ART OF CONNECTING WITH YOUR CUSTOMER, AB5, AND MORE!

<p>A podcast about anything and everything HR, discussed in a down-to-earth vibe that appeals to CEOs and interns alike. Ricky sits down with industry leaders and discuss the ins and outs of HR, how to make sense of it, and practical ways to turn “theory” to “application.” For some reason he also discusses BBQ and Star Wars.</p>

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A podcast about anything and everything HR, discussed in a down-to-earth vibe that appeals to CEOs and interns alike. Ricky sits down with industry leaders and discuss the ins and outs of HR, how to make sense of it, and practical ways to turn “theory” to “application.” For some reason he also discusses BBQ and Star Wars.

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#296 - THE ART OF CONNECTING WITH YOUR CUSTOMER, AB5, AND MORE!

#296 - THE ART OF CONNECTING WITH YOUR CUSTOMER, AB5, AND MORE!