Fast Leader Show | Customer Experience Leadership

298: Dan Bruder – Unlocking Potential through Culture, Strategy, and Execution


Listen Later

Dan Bruder was asked to start a bank during his early 20s. He didn\'t have any experience yet, but he didn\'t back down to the challenge either. In order to accomplish this, he needed to work harder than anybody else. He didn\'t have any idea about multiplicative leadership where he could do more with others, and he only focused on how he could do things better by himself. While working on this role, Dan realized the potential of success through the help of others when he hired a second-in-command that was really talented. However, after a year, this person quit. Her reason was that the role was not challenging enough. Dan was putting on too much of the responsibility to himself making her job too easy and squashed her potential and inhibited her ability to be great. From that experience, Dan got over the hump and learned a very valuable lesson in delegating and helping others activate their own potential.

...more
View all episodesView all episodes
Download on the App Store

Fast Leader Show | Customer Experience LeadershipBy Jim Rembach, President Call Center Coach

  • 5
  • 5
  • 5
  • 5
  • 5

5

57 ratings


More shows like Fast Leader Show | Customer Experience Leadership

View all
Kwik Brain with Jim Kwik by Jim Kwik, Your Brain Coach, Founder www.KwikLearning.com

Kwik Brain with Jim Kwik

4,854 Listeners

Fiction - Comedy Fiction by The Sunset Explorers

Fiction - Comedy Fiction

6,444 Listeners