With a background in telecom sales and a passion for technology, Sunny Singh transitioned into IT, rising through the ranks to manage large-scale operations. His expertise in efficient IT management and customer service has allowed him to successfully oversee environments with 1,200+ users using minimal staff. Singh’s approach combines technical know-how with strong leadership and problem-solving skills.

How can IT leaders achieve work-life balance while managing large-scale operations? In this episode, Sunny Singh shares his journey from cell phone sales to IT leadership, discussing the challenges of managing 1,200 users with a small team. He offers insights on work-life integration, the importance of goal setting, and the future of AI in IT.