Hello friends and welcome back to the Podcast. My name is Zahwah Aqilah, and I will be your host for today's lesson on socializing with clients on the phone.

There is an old saying that you shouldn't mix business and pleasure. And of course, it's probably not a good idea to get too close to your customers and clients. But if you're all business, and you shy away from personal things, you'll come off as cold. And people won't connect with you. For more information, please listen to the podcast