Continuous improvement is an ongoing effort to improve all elements of an organization such as processes, tools, products, and services, etc.   The improvements can be small and incremental, or they can be more breakthrough in nature. Continuous improvement itself is a key ‘hidden area’ that many businesses miss out on, loading the massive gains it can give. Not because they don't want it, but because they don't understand how easily it can be included in the business structure. How it can be part of the people make up of the business, allowing it to take on a life of its own that benefits everything, people, culture, bottom line and success. One of the key issues to grasp is that this should be an “ongoing” process if you really want to get maximum benefits for your people and your company. Iit should be part of the DNA of your company, embedded into the culture, not just an activity that your organization undertakes to tick some boxes and move on.  The most successful organizations can instill a culture of continuous improvement, which adds benefits and cost savings to all areas of the business. 

According to a seven-year study by GiANT Worldwide, the average team functions at just 58 percent of its potential because it is not intentionally capturing the genius of each person. Instead, it relies on the drive of just one or two "leaders." Imagine what that means for your business. How many more clients could you serve, and what would revenue and sales look like, if you harnessed more of the team’s capacity? This is what focusing on Continuous Improvement as part of your business culture can achieve for you.