Staff pointing out problems with initiatives, plans, activities and solutions can be really frustrating, annoying and sap team morale. Let negativity get out of hand and your team’s motivation and performance will start dropping. Just what any manager doesn’t want. Stopping negativity quicky stops your problems getting worse. 

I cover how to stop negativity in teams and how to turn employees pointing out problems into better performance with 3 easy approaches. 

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 There are lots of reasons for team members pointing out problems. Why staff point out problems is really important. The 4 main areas I consider with staff who always point out what is wrong are: 

1.      Staff covering for their own character flaws 

2.      Staff deflecting attention from themselves or their work 

3.      Employees subconsciously crying out for help 

4.      Staff genuinely seeking to help by spotting what could go wrong 

 Staff pointing out problems is not all bad, especially when you turn it to your advantage. I share 3 key approaches to turn staff pointing out problems into better performance. I have used these for decades very effectively. 

With employees who always point out what is wrong, finding out why they focus on the negatives is important. There are ton of potential reasons such as being jealous of others, or trying to deflect blame, or to undermine others. Stop this behaviour by putting in place boundaries and enforcing these boundaries day in day out. 

Team members who always point out what is wrong can be really useful to activities, solutions and projects when used in the right way. If their intention is to help the group and those around them, put their negative outlook to the best use of the team by giving them a special role in the team. 

When staff always point out problems, they are giving you an amazing opportunity to develop their skills in a very positive way and move their mindset into a more positive place. You can do this while getting better performance from them and the team.  

Finally, at the end I share 6 actions that I have found invaluable to stopping negativity in individuals and teams particularly for those covering character flaws or deflecting attention from themselves or their work. Use the techniques on team members who always complain. 

If you have any questions on “3 Easy Ways to Turn Staff Pointing Out Problems into Better Performance”, please email me at [email protected] and I will get back to you. 

 Jess Coles 

enhance.training