When shopping can be as simple as a click of a mouse, retailers need to deliver more than just product to get consumers through the door. Join this panel of retailers, moderated by journalist Rachael Taylor, as they discuss how best to create those experiences, from running Michelin-starred restaurants in stores to installing the latest tech or trend-led pop ups.

Host: Rachael Taylor, Journalist & IJL Catwalk Trends Editor

Panellists:

Dominic Gomersall, Managing Director, Lumbers

Jonathan Pressley, Managing Director, Pressleys Jewellers

Dinny Hall, Founder and Creative Director, Dinny Hall

Lloyd Blakey, Founder and Creative Director, Innovare Design