<p>In Knowledge is Power, we explore introducing AI to customer support. This episode covers key areas for your first 30 days with an AI chatbot, building a company-wide knowledge base, and adapting to new support roles. Plus, discover new roles you may not have heard about and you might consider this year.</p><p>Discover how AI can elevate your support team and transform customer experience.</p>

In Knowledge is Power, we explore introducing AI to customer support. This episode covers key areas for your first 30 days with an AI chatbot, building a company-wide knowledge base, and adapting to new support roles. Plus, discover new roles you may not have heard about and you might consider this year. Discover how AI can elevate your support team and transform customer experience.

3 key areas you need to prepare while introducing AI in customer support

With 18 years of experience in crafting exceptional Customer Experiences for SaaS startups, I am dedicated to sharing my expertise with early-stage companies. My mission is to help build scalable, customer-first support models that streamline processes, reduce confusion for both customers and teams, and drive sustainable growth. I’m passionate about setting up your Customer Support systems for long-term success.

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3 key areas you need to prepare while introducing AI in customer support

3 key areas you need to prepare while introducing AI in customer support