On September 14, we held our first ever in-person conference in Chicago, and in today’s episode, our host <a href="https://www.linkedin.com/in/perri-maxwell-chaikof-51668834/">Perri Maxwell Chaikof</a> will share insights from the conversations various CX leaders had about the future of the customer experience.
Join us as we discuss:
<ul><li>Investing in brand experiences</li>
<li>The customer experience vs the customer journey</li>
<li>The power that customer care teams have in an organization</li>
</ul>

On September 14, we held our first ever in-person conference in Chicago, and in today’s episode, our host Perri Maxwell Chaikof will share insights from the conversations various CX leaders had about the future of the customer experience. Join us as we discuss: Investing in brand experiences The customer experience vs the customer journey The power that customer care teams have in an organization

On September 14, we held our first ever in-person conference in Chicago, and in today’s episode, our host <a href="https://www.linkedin.com/in/perri-maxwell-chaikof-51668834/" rel="noopener noreferrer">Perri Maxwell Chaikof</a> will share insights from the conversations various CX leaders had about the future of the customer experience.
Join us as we discuss:
<ul><li>Investing in brand experiences</li>
<li>The customer experience vs the customer journey</li>
<li>The power that customer care teams have in an organization</li>
</ul>

3 Main Takeaways About the Next Chapter of CX

Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place.
Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!

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Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!

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3 Main Takeaways About the Next Chapter of CX

3 Main Takeaways About the Next Chapter of CX