My computer's broken. I can't print. My screen is blank. Have you ever sent or received a support ticket where that was all the information provided? How would you go about helping that user? Right, you'd have to ask a lot more questions. We'll explore some of the craziest vague tickets we've received, listen to some from Reddit, and commiserate over the absolute worst kind of help request a helpdesk person can receive: a vague one.

We also welcome our third and final co-host this week, Jen.

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