The Scaling Paradox

#3 - She Cut 80% of Users and Doubled Growth


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Phoenix Ha on Doubling Revenue by Cutting 80% of Her Users

What if the thing breaking your growth… is the customer you’re trying to serve?

Phoenix Ha, co-founder of AdBeacon, hit a revenue plateau. The product worked. The users were active. But something wasn’t clicking.

In this episode, Phoenix shares the ruthless pivot that unlocked their next stage of growth: killing the free trial, cutting off 80% of users, and going all-in on the 20% who actually mattered.

You’ll hear:

  • Why free trials are ego traps (and what to do instead)

  • How picking the wrong ICP nearly stalled momentum

  • The quiet cost of building a brand that no longer reflects you

This is what happens when a founder stops chasing growth hacks—and starts building for the customer who actually drives value.

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The Scaling ParadoxBy Blake Mohseni