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What is Sales Mirroring? Mirroring in sales is the process of mimicking specific behavioral characteristics of potential customers to foster a feeling of trust. For example, if customers cross their legs or arms when sitting down, salespeople can mirror the same position

Assumptive selling is when the customer is already seen as a buyer. It works on the presumption that the sales process has successfully prompted the customer to buy your product, service, or solution. The restaurant waiter's question is so effective because as a diner, you're already a buyer!

Being successful in sales and learning how to become better at sales boils down to 3 things: empathy, a genuine desire to help, and persistence.