As we close out the year and enter a new one, we are getting ready for a new everything. We strive to be better, eat better, and succeed in our businesses. But did we ever stop and think to get better at our service? And to take it to the next level, do you have what it takes to be a leader and serve your employees? Often it is easy to forget that how we treat others does not affect our profit line. This is not only harmful, but irresponsible. In this episode, I talk about the topic that is near and dear, and how I was able to lead award winning teams – by selling service.  I share a few WOW (the term where your customer left your company feeling WOW) service stories and concepts on how to train you to become a stronger leader, being laser focused on who are in your charge. 

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