Certainty is a need everyone has. It means something different to us all. Security, safety, comfort, clarity, the feeling of knowing what's next, or that a solution is possible. It's up to leaders to help those they lead be assured we can help them have that certainty, even if we might not feel it. They won't have certainty if they don't trust their leaders. In this episode we explore what it takes to create that trust and what we can do to give that certainty to our people.

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