In this month’s IT service management (ITSM) podcast, James Finister rediscovers his voice and ITSM opinions (and is really quite shouty). The boys – well it’s hard to think of them as grownups – are joined by Rosh Hosany from PwC to talk about the upcoming Service Desk and IT Support Show (SITS): the event itself and the sessions that people are looking forward to attending. There’s also ITSM news, but if you want to know whether the ITSM new poodle’ contracts have been renewed, then you’ll need to listen in. Oh, and there’s also a high probability that Stephen will be moaning about something (well, multiple things).