Sunny Tan reflects on his 37-year career with Singapore Airlines, sharing how kindness, sincerity, and dedication shaped his success. He discusses the importance of genuine care in service, lasting friendships, and balancing passion with perseverance in life and work.

Five "Words of Wisdom" Quotes

1. “I think being nice is very important. So it just transcends into everything that you want to be nice, you want to be helpful.” 
2. “Whenever you encounter any problem you just have to put in your sincerity into that matter and try your best to, to resolve it.” 
3. “I have this particular fan who is my mentor in the airline. And I met him on my first flight.” 
4. “We became really like even travel buddies. We would go holidays together.” 
5. “I think it’s very important to be a listener. I think it’s very important.”

Find out more about the "Words of Wisdom" project at www.Folklory.com