Martha Clarke challenges us to know our desired outcome then the right questions and behaviors will follow.

00:00 – Intro

00:35 – Martha Clarke introduction; Fremont Consulting Group

01:40 – Being mindful when you don't have the answer

03:20 – …but what you do have to have

04:50 – Manufacturing 'is the same' everywhere

06:52 – Be mindful of what you want

07:35 – A perfect outcome based on your language

09:51 – The secret sauce to connecting with the 'locals'

12:24 – It's O.K. to smile – how your presence impacts others

15:05 - The difference between managers and leaders

16:02 – Showing up in a way to achieve the desired outcome

16:47 – Beginning with the end in mind

18:28 – Believing, Actions, and Outcome

20:12 – Digging deep to understand the Why behind your belief

21:11 – Closing off opportunities for breakthrough

22:35 – Belief without the trust of others

25:37 – The A shift vs. B shift phenomenon

26:52 – The final word: respect, believe, and communicate

27:42 - Closure