On this episode of Driving Insights, we explore the powerful impact of extended service hours on automotive dealerships. We discuss practical strategies to boost customer retention and profitability by adapting your service schedule. From analyzing market demand to implementing innovative work shifts, we provide actionable insights to help you extend your service capabilities efficiently. Learn how to evaluate your market position, understand customer needs, and stay competitive in an evolving industry. Whether you're considering night shifts or weekend hours, this episode equips you with the knowledge to enhance your service department's performance and customer satisfaction.

Episode 31 Homework - ⁠⁠Download