On this episode, our very own chatbot expert, Daniel Pritchett, joins Mo and Ben to discuss chat as a service. While there is a lot of hype around chatbots recently, these engineers decode chat as a platform and engage in all kinds of fun along the way. Listen in to hear about the implicit increases in efficiency, knowledge sharing, and time savings that can come with chatbots. Also, look out for Daniel’s talk at Southeast Ruby in October and his upcoming book!