International Hostage Negotiator Richard Mullender tells us about his career as a hostage negotiator, what type of person it takes to do his job and how emotional intelligence can help us in every day life. A lot of brain food in this one.

We mention Phillips Shavers a lot in this podcast because to celebrate the launch of Philips Beard Trimmer Series 7000 a trimmer which vacuums up hair ( an issue for a many) they partnered with Richard to put together a guide to negotiating some of the toughest situations that co-habitation can throw at you!

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