First impressions are everything! We want to create a great customer experience while understanding what it takes to have a winning process. From scheduling the lesson to asking for the sale our customers should view our business as quality, beneficial and a good fit for them or their child.

In this episode

4:10 - #1: Scheduling

5:02 - Live Leads

7:02 - An important note

8:50 - #2: First Impressions

11:55 - #3: Choosing the right instructor

19:03 - #4: Closing the lesson

28:25 - #5: Private vs. Group

31:23 - #6: During the Lesson

32:54 - It always comes back to

33:55 - #7: After the Lesson

35:25 - #8: The Follow Up

35:38 - Don't badger people

37:59 - Contest winner announcement