AOE 3: Training Delivery        

Delivering learning solutions in a manner that both engages the learner and produces desired outcomes; managing and responding to learner needs; ensuring that learning is made available in effective platforms and delivered in a timely and effective manner (ASTD, 2013). This section is weighted 13-14% of the exam; 20-21 questions)    

This AOE for Training Delivery we are going to emphasize all about learning. To train effectively you need to build a culture of learning (ATD, 2016) -- as this results in a high-performing organizations that is:

• 5 times more likely than lower performing companies to have extensive learning cultures
• 2x more apt to say their learning functions help meet organizational business goals
• Share knowledge with colleagues at a rate 4x greater than that at employees at lower-performing firms

Training Delivery: Deliver informal and formal learning solutions in a manner that is both engaging and effective (ASTD Handbook, 2nd Edition)

The Value of Training (IBM, 2014) report says that 84% of employees in the best performing organizations are receiving the training they need, compared with 16% in the poorest performing companies. Key knowledge areas for talent development related to training delivery includes (also related to AOE: 2 - Instructional Design): 

• Learning theories
• Instructional methods
• Ways to facilitate informal learning and build learning communities
• Various delivery options and media
• Existing and emerging learning technologies
• Facilitation and presentation techniques and tools
• Individual learning modalities
• Organizing or cultural differences
• Own personal training preferences
• Familiarity with content
• Legal and ethical issues related to training delivery

Books read and referenced for AOE #3 on Training Delivery:

• ASTD Handbook: The Definitive Reference for Training & Development Edited by Elaine Biech
• Training and Development for Dummies by Elaine Biech
• Virtual Training Basics, 2nd Edition by Cindy Huggett
• Employee Training & Development, 7th Edition by Raymond Noe
• Technology for Trainers, 2nd Edition by Thomas Toth
• Virtual Training Tools and Templates by Cindy Huggett
• Telling Ain’t Training, 2nd Edition by Harold Stolovitch and Erica Keeps

3.1. Learning Theories

Learning Theory: What cognition and learning theories form the foundation for the talent development profession to improve skills, knowledge and performance deficits that support business strategy? (AOE 3. Training Delivery; 3.1. Learning Theories)

Learning objective: Discuss the importance of adult learning theories and techniques for delivering training.

Key goals for learning theories in talent development: 

• To motivate adult learners
• Plan instruction for adults
• Work with groups of professionals
• Work with individual learners
• Help learners transfer training/learning experience
• Deal with the barriers adult learners face for training

Adult learning theories: attempt to explain how adults learn. Some look at what is observable -- stimulus and response; and other look at memory and propose environmental factors

• To create relevance by mapping courses with perceived learner needs 
• To devise instructional strategies in alignment with real learning contexts
• To choose the technology that best supports the instructional strategy 
• To plan instructional strategies relevant for digital-age and on-the-go learners 

READ: 3 Adult Learning Theories Every E-Learning Designer Must Know via ATD

1. Andragogy: Tapping Into Prior Experience 
2. Transformational Learning: Revealing Perspectives to Create Aha Moments
3. Experiential Learning: Tying Reality to Create Meaning 

Stay tuned and/or check out Learning Theories in Section 2. Instructional Design -- there will be more of a deep dive there. This was just a teaser or follow up -- depending on the order you are listening to and reviewing my study notes. 

READ: Applying Adult Learning Theory to Training by Elaine Biech

Books mentioned in this episode:

• When by Daniel Pink
• Nappuccino: A Scientific 5-Step Guide to the Perfect Nap by Daniel Pink