The human resources field has changed dramatically over the past several decades. Dr. Amy Dufrane, CEO of the Human Resource Certification Institute joins us to discuss the changes and why certified human resources personnel are so critical to a well-functioning organization. The HRCI produces a new certification test every single year to verify the skills and knowledge of those working in the field. With the advent of applicant screening technologies, the process of recruiting has become less time-consuming so there are more opportunities for those in human resources to work directly with the people in their company. If you have questions about human resources management and policies, don't miss this episode.