Ari sat down with Joey Coleman recently to talk about crafting the ideal customer experience and Joey's new book,"Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days."

For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans through his entertaining and actionable keynotes, workshops, and consulting projects.

As a recognized expert in customer experience design and an award-winning speaker at national and international conf