The CRM Success Show

#32 Ankur Gupta - Ciena: Observability & AI


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Featured Ankur Gupta

Ankur is a senior technology executive with 20+ years leading global software engineering, GTM systems, and AI-first enterprise transformations.

A 16x Salesforce Platform Architect and AWS-certified leader, he has scaled teams 2.5x, managed multimillion-dollar programs, and delivered revenue-driving solutions across Sales, Service, Data, and Revenue Clouds.

With MIT AI Strategy credentials, he combines deep technical expertise and executive leadership to drive innovation, operational excellence, and measurable business outcomes across industries.

Ankur's career has taken him from the likes of Wipro, Oracle, IBM and PwC.

He is currently Director of Software Engineering at Ciena who are global leader in high-speed connectivity. They build adaptive networks to support exponential growth in bandwidth demand - empowering our customers, partners, and communities to thrive in the AI era.

Talking with the people who own the largest and most complex CRM systems.
https://www.crmsuccess.show/

Your Host on LinkedIn:
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Khero: https://www.linkedin.com/in/kherothetxrecruiter/

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