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#32 How To Have Great Client Relationships in a Creative Business
#32 How To Have Great Client Relationships in a Creative Business
Summary
In this episode, Connor Wells discusses the importance of client relationships in the photography and videography business. He explores the frustrations clients may have and provides strategies for improving client interactions. The key themes covered include communication breakdowns, lack of personal connection, client input, transparent communication, building a personal connection, incorporating client feedback, and setting realistic expectations.
Takeaways
Clear and honest communication is crucial in managing client relationships.
Building a personal connection with clients can lead to greater satisfaction and repeat bookings.
Incorporating client feedback and revisions is important for meeting their expectations.
Setting realistic expectations helps avoid disappointment and ensures a positive client experience.
Chapters
00:00 Introduction
01:09 Cracking the Code of Client Relationships
03:02 Understanding Client Frustrations
06:52 Lack of Personal Connection
10:03 Client Input
11:27 Improving Client Relationships
12:46 Transparent Communication
14:15 Building a Personal Connection
14:45 Incorporating Client Feedback
19:02 Setting Realistic Expectations
23:19 Conclusion
🎙 Listen to The Podcast ‘The Creative Caffeine Podcast’: https://podcasters.spotify.com/pod/show/creativecaffeinepod
🔴 Check out Riverside.fm here and use code 'ConnorWells' for 20% off: https://riverside.fm/?utm_campaign=campaign_1&utm_medium=affiliate&utm_source=rewardful&via=connorwells 🔴
🥤Drink Sneak: Zero Sugar energy drink that gets me through shoots: https://sneakenergy.com/?duel_a=connorwells&utm_source=duel
🎵 HERE'S WHERE I GET AWESOME MUSIC: https://www.epidemicsound.com/referral/lgyok4/
📷 Get 25% OFF your photography gear insurance premium: http://www.ripeinsurance.co.uk/photography/RAF217
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By Connor Wells#32 How To Have Great Client Relationships in a Creative Business
Summary
In this episode, Connor Wells discusses the importance of client relationships in the photography and videography business. He explores the frustrations clients may have and provides strategies for improving client interactions. The key themes covered include communication breakdowns, lack of personal connection, client input, transparent communication, building a personal connection, incorporating client feedback, and setting realistic expectations.
Takeaways
Clear and honest communication is crucial in managing client relationships.
Building a personal connection with clients can lead to greater satisfaction and repeat bookings.
Incorporating client feedback and revisions is important for meeting their expectations.
Setting realistic expectations helps avoid disappointment and ensures a positive client experience.
Chapters
00:00 Introduction
01:09 Cracking the Code of Client Relationships
03:02 Understanding Client Frustrations
06:52 Lack of Personal Connection
10:03 Client Input
11:27 Improving Client Relationships
12:46 Transparent Communication
14:15 Building a Personal Connection
14:45 Incorporating Client Feedback
19:02 Setting Realistic Expectations
23:19 Conclusion
🎙 Listen to The Podcast ‘The Creative Caffeine Podcast’: https://podcasters.spotify.com/pod/show/creativecaffeinepod
🔴 Check out Riverside.fm here and use code 'ConnorWells' for 20% off: https://riverside.fm/?utm_campaign=campaign_1&utm_medium=affiliate&utm_source=rewardful&via=connorwells 🔴
🥤Drink Sneak: Zero Sugar energy drink that gets me through shoots: https://sneakenergy.com/?duel_a=connorwells&utm_source=duel
🎵 HERE'S WHERE I GET AWESOME MUSIC: https://www.epidemicsound.com/referral/lgyok4/
📷 Get 25% OFF your photography gear insurance premium: http://www.ripeinsurance.co.uk/photography/RAF217