Matt Otis has spent his career around building effective training programs. Training is one of the most important aspects of building a successful organization, but it's often not well understood. Matt had a ton of insights on how to make training really land, and set up people with what they need to succeed. This is useful not just if you're doing training programs (for example, how do you train someone on something you don't know?) He also digs into how training is evolving in modern organizations, especially with the advent of AI.