How often do you hear clients complain that they don't know where their matters stand or what's happening next? Keeping your clients informed is a crucial component of your service, and it saves us time and headaches too. Clients deserve to know where they are in their legal process, what to expect next, and to have clear instructions.

But how do we find the time to give our clients all this info? We can't custom draft it all by hand - we need structure at a minimum, and automation at best. Lawyer-Human® Colin Ley gives us the layout of his excellent client communication approach, email sequences, frequency, and more.

Find Colin on Instagram or at https://www.layroots.com/

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