Exactly one day before stepping back from a 32-year career of service, Raul Ortiz, the former Chief of the U.S. Border Patrol, made time to speak with The Beat. Recalling experiences and lessons ranging from his stint as a new Agent in San Diego, working internationally, to leading an agency of more than 20,000 people, Chief Ortiz reminds us that protecting and serving is a responsibility and privilege that is to be treasured.